Orders can be modified or cancelled within 2 hours of placement. After this window, the order is processed and cannot be changed.
FAQ
FREQUENTLY ASKED QUESTIONS
Orders & Payments
Can I modify or cancel my order after placing it?
How do I track my order?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also log in to your account and track your order under My Orders.
Shipping & Delivery
How long does shipping take?
Orders are usually dispatched within 2–4 business days. Delivery timelines:
- Metro Cities: 3–5 days
- Non-Metro Locations: 5–7 days
Please note: Delivery may take longer during festive periods or sales.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and charges depend on the destination. Any applicable customs duties are to be borne by the customer.
Returns & Exchanges
What is your return and exchange policy?
We accept returns or exchanges within 7 days of delivery for unworn and unused items with tags and packaging intact.
Note: Sale items are not eligible for return or exchange.
What if my order is damaged or incorrect?
In case of a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will assist you promptly.
Sizing & Fit
How do I know what size to order?
Each product page includes a detailed Size Guide. If you’re between sizes or need help, feel free to contact our team for personal assistance.
Do you offer custom sizing or made-to-measure garments?
Currently, we do not offer custom sizing. We are working towards introducing made-to-measure services in the future.
Product Care
How do I care for my garments?
We recommend cold hand wash or dry clean only for most garments to preserve fabric quality. Each piece includes a care label for guidance.
Our Brand & Values
Where are your clothes made?
All our garments are designed and handcrafted in India, using ethically sourced fabrics and responsible production practices.